Every review, answered.

Done for you, within 24 hours. No software.

Try it on your venue

Name and town, your website, or a Google, Tripadvisor or Booking.com link.

Free · No card · 3 replies in about a minute

Illustrative example, not a real venue

WE REPLY ON

  • Google
  • Tripadvisor
  • OpenTable
  • Trustpilot
  • Booking.com

Before and after

Before

3 reviews, 0 replies
SSarah M.★★☆☆☆19 days ago

Waited 40 minutes for mains and nobody told us why.

● No reply from the owner
JJames P.★★★★★3 weeks ago

Best Sunday roast we've had in years. Lovely staff.

● No reply from the owner
MMarie L.★★★★☆1 month ago

Très bon accueil, un peu bruyant le soir.

● No reply from the owner

After

Every review answered
SSarah M.★★☆☆☆

Waited 40 minutes for mains and nobody told us why.

OWNER APPROVED, THEN POSTEDSarah, I'm sorry the wait spoiled your evening. We should have told you what was happening…
JJames P.★★★★★

Best Sunday roast we've had in years. Lovely staff.

REPLY FROM THE OWNER · WITHIN 24HThank you James! The team will be chuffed. See you for the next one…
MMarie L.★★★★☆

Très bon accueil, un peu bruyant le soir.

RÉPONSE DU PROPRIÉTAIRE · EN FRANÇAISMerci Marie ! Pour votre prochaine visite, demandez une table au calme…

Illustration with made-up reviews. Not a real venue.

How it works

Send your listing. We handle the rest.

  1. Your venue
    The Crown, Bath
    tripadvisor.co.uk/Restaurant_Review…
    House voice: warm, first names, sign off as "the team"
    1

    Send your link

    Your listing, and how you like to sound.

  2. G
    Google · 2h
    "Great staff, slow kitchen"
    T
    Tripadvisor · 5h
    "Perfect anniversary dinner"
    O
    OpenTable · 9h
    "They had Mum's table ready"
    2

    We read every review

    Google, Tripadvisor, Trustpilot, OpenTable and SevenRooms, where the platform allows replies. Hotels can add Booking.com.

  3. Google · 2★Owner first
    "Great staff, slow kitchen"
    Draft + suggested fixThank you, and sorry about the wait. Fix: tell tables when the kitchen runs behind.
    3

    You OK the hard ones

    1-3★ reviews come to you first, with a draft.

  4. This weekMon
    14 replies postedDone
    1 waiting for youOK?
    What guests said: "slow on Saturdays", "loved the roast"
    4

    We post within 24 hours

    Or we email drafts, plus a short weekly note.

Your reputation, at a glance

Response rate, reply time and what guests mention, in one place.

Example data

0

Reputation score

From your rating, how many you answer, how quickly, and sentiment.

Response rate
0%
Avg reply time
6h
Sentiment
0%
Average rating
0

Rating trend

By platform

Google4.6
Tripadvisor4.7
Trustpilot4.5
OpenTable4.8

What guests mention

Food 18 Service 14 Sunday roast 9 Atmosphere 6 Wait time 5

A reply from us

Made-up examples, to show our style. Not real reviews.

Example · made-up review
GOOGLE · 2 days ago ★★☆☆☆Sent to owner first

"Lovely room and the lamb was great, but we waited 40 minutes for our mains on Saturday and nobody told us why. Spoiled the evening a bit."

Sarah M.

Our draft replyDear Sarah, thank you for writing, and I'm sorry the wait took the shine off your Saturday. Forty minutes with no update isn't how we want anyone to feel here, and we should have come and told you what was happening. I'm glad the lamb made up for some of it. I've shared your note with the kitchen and floor team. If you come back, please ask for me, I'd love to give you the evening you came for. Tom, General Manager
Review inDraft to ownerOwner OKsPosted
Example · made-up review
OPENTABLE · yesterday ★★★★★Posted

"Booked for Mum's birthday. They had the table ready, a little note waiting, and the lamb was perfect. We'll be back."

James P.

Our replyThank you James, and please pass on our best to your mum. We're so glad the table, the note and the lamb all landed. The team will be chuffed. We'd love to welcome you both again. The team
Review inDraftPosted within 24h

Drafted with AI in your voice. You OK every 1-3★ reply.

Pricing

Per venue, per month. Every plan starts free.

Drafts

£19/mo

We write, you paste

  • Ready-to-paste replies, twice a week
  • Google, Tripadvisor, Trustpilot, OpenTable and SevenRooms, where replies are allowed
  • Draft + suggested fix for 1-2★
  • No account access needed
Start free trial

2 days or 6 replies. No card.

Most popular

Done-for-you

£39/mo

We post the replies for you

  • Every review answered within 24h
  • All platforms above, unlimited reviews
  • Negative reviews wait for your OK
  • Weekly "what guests said" note
Start free trial

2 days or 6 replies. No card.

Hotel

£69/mo

Per property

  • Everything in Done-for-you
  • Adds Booking.com
  • Unlimited reviews
  • Replies in English or French
Start free trial

2 days or 6 replies. No card.

Free trial: 2 days or 6 answered reviews, whichever comes first. No card. Cancel anytime.
Our fee is for the reply service, not the review platforms. Or get 3 free sample replies first

FAQ

Are the replies written by AI?

Drafted with AI, in a voice you approve. Every 1-3★ reply comes to you first. We only start once you've confirmed in writing, as Google requires.

Do you need my passwords?

No. You add us as a user where the platform allows it. The Drafts plan needs no access.

Which platforms do you reply on?

Google, Tripadvisor and Trustpilot as standard, plus OpenTable and SevenRooms where the platform allows replies. The Hotel plan also covers Booking.com.

What happens with a bad review?

We email you the review, a calm draft and a suggested fix. You approve or edit. We never offer refunds in public, or guess who wrote it.

Which languages do you reply in?

The language the guest wrote in.

What are the 3 free sample replies?

Send your venue name or listing link. We'll write three replies to your reviews. No card.

Can I cancel?

Anytime. The first 2 days, or your first 6 replies, are free, whichever comes first. We remove our access within 7 business days. See Google's notice on working with a third party.

See your own reviews, answered

Three free replies to your real reviews. No card.

Name and town, your website, or a Google, Tripadvisor or Booking.com link.

Free · No card · 3 replies in about a minute